Transforming Directories into Next-Generation Digital Ecosystems
Giaola is the leading marketplace technology provider and operator that transforms directory services from static informational sites to dynamic transactional platforms. By enabling online transactions and creating new monetization opportunities,
Giaola brings directory services into the digital age.
Giaola is Here to Bring You into the Digital Era
For most of the world’s directories and informational sites, what was working before isn’t working anymore. Why? Because we have entered the age of digital information and we must all adapt to keep up. Your customers are evolving, you should be too — Giaola is here to make that happen.
Transform your product
Evolve from your typical directory assistance service model to a full-scale digital product equipped with:
- Booking services from smart search to payment
- Workflow automation and management
- Real-time reporting & analytics
- Operational CRM and CRS
Optimize your operations
Reengineer your business processes into digital operations and stay relevant in the digital age by leveraging:
- Matchmaking mechanisms aligning supply with demand
- Customer-focused processes,
- Data and AI driving increased efficiency
- Dedication to continuous improvement & operations excellence
Engage your customers
Enable transactions between buyers and merchants, and provide a range of value-add services and features:
- Communication channels
- Actionable customer data
- Customer loyalty programs
- Built-in customer support features
Enable and manage your customers' digital transactions
Manage customer transactions and guarantee their fulfilment, from booking to appointment, all through the single Giaola platform. With the Giaola web and mobile app, customers can seamlessly find, book, and order a wide range of professional services that address everyday lifestyle needs.
To book, customers follow three simple steps:
Monetize your data
Leverage your data to increase customer value and improve sales performance. Giaola helps you integrate your data into your business strategy, so you can monetize it — whether it is selling your analyzed data or using it to produce custom insights that will solve business problems.
Multiply and maximize your revenue streams
Expand your current single ad subscription fee into a range of monetizable transactions, from leads and bids to appointment commissions. Create new revenue streams from value-add services for merchants and increase customer lifetime value from transaction volume.